Privacy Policy
At krakenkratom-com (‘the Company’ or ‘we’), we are deeply committed to maintaining the privacy and security of your personal data. This Privacy Policy details our practices for managing the collection, storage, access, and processing of your personal information in strict adherence to various privacy laws including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy is designed to cover all aspects of our website https://krakenkratom-com.kratom-planet.com, including its applications, services, and products. It’s important to understand that this privacy policy does not extend to external platforms, applications, or services you may access through links on our platform, each of which operates under their own privacy policies.
Our processing activities involve interactions with users when they:
- Engage with our applications and services as authorized users
- Navigate our websites linked to this Privacy Statement
- Interact with us through communications such as newsletters, emails, calls, or texts/SMS
We collect a variety of Personal Data, including but not limited to:
- Account Information you provide when setting up an account
- Payment Information required to process transactions
- Financial Information for invoicing and accounting purposes
- Purchase Information to fulfill orders and maintain records
- Mobile Device Identifiers for enhanced services and analytics
- Location Data where necessary for service delivery
- Feedback you volunteer for quality improvement and customer service
- Social Media Information if linked with your user account
- Product Information to understand usage patterns and preferences
This data is collected through various means, including user input, interactions with our platforms, and automated technologies such as cookies. In some instances, we may receive Personal Data from third parties, always in accordance with their privacy policies.
We utilize cookies on our website to improve the user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each serving a specific role in enhancing your visit. You have control over non-essential cookies through our Cookie Manager.
Your Personal Data is retained as required by law or until the purpose for which it was collected is fulfilled. Once no longer needed, we take steps to delete or anonymize this data.
To ensure the security of your Personal Data, we implement organizational safeguards and employ security measures such as encrypted communication and collaboration with secure third-party processors.
We recognize the importance of protecting children’s privacy. We do not knowingly collect Personal Data from individuals under the age of 18.
As a user, you have rights concerning your Personal Data. Depending on your location, these may include the right to access, rectify, erase, restrict processing, data portability, object to processing, non-discrimination, filing appeals/complaints, and withdrawing consent at any time. To exercise these rights, please reach out to our privacy team.
We reserve the right to update this Privacy Policy at any time. Any changes will be communicated through updates on our website.
For inquiries, unsubscribe requests, or data-related questions, you can contact our privacy team via email at [email protected] or by mail to the address provided on our website.